Terms and Conditions
Terms & Conditions
Downloadable Templates
Due to the digital nature of the template products, once you have purchased your files, order cancellations or refunds are not available. If you have questions about a file please reach out prior to purchasing. Each template file is equipped with a full instruction manual for upload.
One Day Website
1. Project
The scope of work for a One Day Website includes the following:
- 60-minute consultation call
- One full day rate (8 hours)
- 7 days of post-project email support
In addition, the Client will receive the following deliverables:
- Content workbook
- Project questionnaire
- One Created Above Designs website template license
The following services and deliverables are not included:
- Copywriting (optional)
- Hosting + domain fees + Elementor fees
- Stock image + font licensing fees (optional)
2. Payment
The payment for a One Day Website may be either paid in full upfront or split into two even payments. A 50% deposit is required upfront in order to secure the project in Created Above Designs schedule.
3. Cancellations + Rescheduling
If the Client wishes to cancel the One Day Website after booking, they will be issued a 50% refund if they give Created Above Design’s at least 14 days’ cancellation notice. If less than 14 days’ cancellation notice is given, no refund will be issued.
If the Client wishes to reschedule their One Day Website after booking, they are free to choose a new date within a 30-day period, contingent on Created Above Design’s availability. At least 14 days’ notice must be given to reschedule the project date. If less than 14 days’ notice is given, the Client will be charged a $200 rescheduling fee.
If Created Above Designs cancels the One Day Website after booking, the Client will have the option to either book a new date or receive a full refund. The Client will not be charged a rescheduling fee if Created Above needs to reschedule a project.
4. Support
Created Above Designs will be available to provide support to the Client via email for 7 days after the project date.
Refund Policy
At Created Above Designs, we strive to provide high-quality design services tailored to your needs. If you need to request a refund, please review our policy below:
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Refund Eligibility: Refunds are issued at the discretion of Created Above Designs.
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Full Refunds: If a refund is approved and no work has commenced, a full refund will be issued, minus the credit card processing fee (2.90% + $0.30 per transaction).
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Partial Refunds: If work has started but is not yet 50% complete, a partial refund may be issued based on the progress made.
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No Refunds: Once work has surpassed the 50% completion stage, refunds will no longer be available.
If you have any questions or need to request a refund, please contact us directly.
